Our ideal candidate is organized, patient, creative and analytical. You are service-driven, and your colleagues marvel at your ability to expertly juggle many tasks under pressure. You excel at understanding campaign data at the most granular levels, but you also have a knack for zooming out to see the forest-for-the-trees and knowing what advertisers need to succeed.
Your Contribution:
- Own the campaign operations lifecycle for Programmatic Direct Mail campaigns for Enterprise and Mid-Market advertisers
- Collaborate with Sales to develop strategies and tactics to inform campaign media plans
- Manage trafficking of Programmatic Direct Mail campaigns in PebblePost Platform
- Coordinate all aspects of successful campaign delivery -- including campaign reporting, pacing, analysis, advertiser insights and optimization
- Manage initial triage and troubleshooting of campaign delivery or performance issues
- Review and analyze campaign delivery/performance analytics and coordinate with Sales to present reporting and insights to advertisers
- Collaborate with Finance team to close out monthly billing and resolve monthly and ongoing invoicing queries
- Provide on-call support -- when required -- for advertiser-related emergencies
Requirements
- Bachelor’s Degree
- 2-3 years of digital advertising and online media experience, with strong emphasis supporting sales organizations and advertising clients
- 1 year of digital campaign operations experience with a publisher, network, DSP or ad tech provider
- Professional communication skills, both internally and externally with customers. Ability to articulate thoughts and concepts fluidly. Personality to quickly build rapport and build professional relationships
- Project management experience
- Quick learner and detail oriented; critical thinking, analytical and problem-solving skills
- Expertly proficient with Microsoft Excel and PowerPoint; ability to quickly learn and use new productivity software application tools
- Experience with the Google suite, JIRA and Confluence tools
- Coursework in Business Administration, Media, Advertising, or Marketing
- Strong interest in the digital media, advertising, and emerging technology industries
- Working familiarity with a broad range of business functional disciplines, including ad sales, creative services production, revenue operations, inventory planning, yield optimization and marketing
- Knowledgeable about industry ad categories, various modes of online ad sales channels and ability to translate those customer requirements into technical/operational solutions