Account Manager

New York, NY
What will you do?
  • Client Service: Lead key Accounts while providing excellent client development strategy
  • Campaign Management: Manage the execution of video campaigns for Giant Media from start to finish across native and YouTube products
  • Reporting & Analysis: Responsible for monitoring campaign pacing and providing daily, weekly and in-depth final reports to the client that include meaningful insights and key trends
  • Sales Team Support: Work closely with the Sales team to provide strategy and develop proposals for prospective clients and partners
  • Account Management: Work with multiple departments internally to spearhead campaign pre-launch planning and set-up, pull campaign performance data and screenshots for presentation decks and Excel reports, build comprehensive final report decks, collect and organize campaign assets, keep project management records up to date, be a reliable and timely resource for your client
  • Invoicing & Accounts Receivable Support: Collect monthly invoicing info for your accounts and assist the Accounts Receivable team by providing updates on client payment

  Apply here

Benefits

Why work at Giant Media?
  • Competitive compensation structure
  • Potential for travel to meet with clients
  • Engaging culture that celebrates collaboration, innovation and career growth
  • Regular team and client events
  • Medical, vision, dental, life insurance benefits
  • 401k with matching program
  • Open vacation policy – take time when you need it

Requirements

What are we looking for?
  • 2-3 years’ experience in a client management, account management or customer support role
  • Previous experience at an ad tech company, digital publisher, advertising/marketing services company and/or digital media agency
  • Highly competent with Microsoft Office Suite
  • Experience with project management software such as Basecamp, and reporting platforms such as Tableau, a plus
  • Bachelor’s degree or equivalent experience
The successful candidate will also demonstrate the following abilities:
  • Detail Oriented:  Solid track record exhibiting high attention to detail and organizational skills.
  • Self-Starter: ready to take on challenges and find solutions, even if there is minimal direction
  • Communication: excellent oral and written skills
  • Cool and thoughtful under pressure: able to successfully navigate and solve client issues
  • Forward-thinker: able to foresee potential campaign issues and proactively develop solutions
  • Time Management Skills: ability to multi-task and work through several projects at once
  • Dedicated: to achieving success for their client’s KPIs, and thus their satisfaction with Giant Media and likeliness to become a repeat client
Apply now
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